This Agreement is made between SafeHands services and Assistant (staff)
Company: SafeHands Service
Address:
Employee Name:
Designation: Personal Assistant / Helper
1. Employment Terms
The Company agrees to employ the Assistant for the role of a Personal Assistant or Helper to assist clients with various services, including but not limited to hospital visits, errands, paperwork, senior companion services, and personal tasks as per the client’s requirements.
2. Work Hours
The Employee’s work hours will be determined based on the client’s needs and scheduling. The assistant is expected to work within the stipulated time slots agreed upon with the Company and Clients.
3. Salary and Payment
The assistant will be paid based on the hours worked, with a standard hourly rate of ₹299/hour. payment channels.
PAYMENT, COMMISSION & SETTLEMENT TERMS
3.1 Commission Structure
The Assistant acknowledges and agrees that SafeHands operates as a service facilitation platform and shall charge a commission of 10% (ten percent) on the total amount paid by the client for services rendered through the Company.
The Company commission is strictly limited to 10% only.
The remaining 90% of the service amount (after applicable statutory deductions, if any) shall belong to the Assistant.
The Company does not claim any additional fees, hidden charges, or deductions beyond the agreed commission.
3.2 Basis of Calculation
Commission shall be calculated on the actual amount received from the client, excluding GST.
GST collected from the client shall be handled by the Company as per applicable tax laws.
The Assistant shall not have any claim over the GST component collected from clients.
3.3 Payment Mode
All payments to the Assistant shall be made only through UPI or Bank Transfer.
Cash payments are strictly prohibited.
Assistants must not accept cash, UPI, or any direct payment from clients under any circumstances.
Any violation of this clause shall be treated as serious misconduct and may result in termination and legal action.
3.4. Payment Cycle
Payments shall be settled on a weekly basis.
Weekly settlements shall include details of:
Total client payments received
Company commission (10%)
Net payable amount to the Assistant
Payments will be credited to the Assistant’s registered bank account or UPI ID provided to the Company.
3.5 No Employment Claim
The Assistant understands that payment of service fees after commission does not constitute employment wages. The Assistant is engaged as an independent service provider and shall not claim employment benefits unless separately agreed in writing.
3.6 Dispute & Audit Rights
The Company reserves the right to audit service records, client bookings, and payment logs for transparency.
Any dispute regarding payment must be raised within 7 days of settlement, failing which it shall be deemed accepted.
3.7 Amendment of Commission
The Company reserves the right to revise the commission structure in the future with prior written notice to the Assistant. Any such revision shall not affect payments already due.
4. Confidentiality
The Assistant agrees to maintain the confidentiality of any client information, personal data, or company-related information acquired during their employment.
5. Professional Conduct and Behavior
The Assistant agrees to:
Maintain professionalism and respect toward clients.
Follow instructions provided by the client and the Company.
Not engage in any form of harassment, abuse, or inappropriate behavior while performing their duties.
6. Use of GPS Tracking for Safety and Efficiency
6.1. GPS Tracking
The Company may implement GPS tracking for all assistants while they are on duty to ensure safety, efficiency, and proper execution of tasks. The purpose of this tracking is solely for:
Monitoring real-time location of assistants to confirm that they are at the correct location and performing their duties.
Verifying time spent at job locations to ensure that tasks are completed within the expected timelines.
Ensuring security for both the assistant and the client.
6.2. Transparency and Consent
The Company is committed to maintaining transparency regarding the tracking process. The Assistant will be informed about the use of GPS tracking and its purpose, which includes real-time location monitoring, time tracking, and task verification. The tracking is designed to improve the efficiency of service delivery and ensure the safety of both the client and the assistant.
By signing this agreement, the Assistant acknowledges and consents to the use of GPS tracking on their mobile device or any other device used by the Company during their duty hours. The Assistant understands that this tracking is not intended to micromanage their work but to ensure smooth service delivery and accountability.
6.3. Privacy and Data Protection
The Company will handle any data collected through GPS tracking with the utmost care, in compliance with applicable privacy laws and data protection regulations. The tracking data will only be accessible to authorized personnel and used solely for the purposes of managing tasks and improving service delivery.
Data Retention: Location and activity data will be stored for a limited period, and will only be retained for audit purposes, typically for up to 30 days unless otherwise required for legal reasons.
Access Control: Only authorized personnel within the Company will have access to the location data.
Purpose of Tracking: The location data will only be used to ensure that assistants are meeting service requirements and for purposes related to the Assistant’s tasks on duty.
6.4. Consent Confirmation
By signing this agreement, the Assistant confirms that they have been informed about the GPS tracking system, understand its purpose and scope, and consent to its use during their working hours.
7. Termination of Employment
Either the Company or the Assistant may terminate this employment with a notice period of [insert notice period]. Termination may occur without notice in cases of serious misconduct, failure to perform duties, or breach of agreement terms.
8. Health and Safety
The Assistant agrees to take necessary precautions for their health and safety while performing their duties. In case of any injury during work hours, the Assistant is entitled to report the incident to the Company immediately.
9. General Provisions
Governing Law: This agreement shall be governed by the laws of India, and any disputes shall be resolved under the jurisdiction of [Insert City].
Amendment: This agreement may be amended only in writing with the consent of both the Company and the Assistant.
10. Acknowledgment and Consent
I, [Assistant Name], acknowledge that I have read, understood, and agree to the terms and conditions outlined in this Staff Agreement. I further confirm that I have been informed about the GPS tracking system, and I consent to the Company tracking my location for the purposes specified in this agreement.
Assistant Signature: ___________________
Date: ___________________
Company Representative: ___________________
Date: ___________________